2011/8/17 Wagner <wagnerspi@gmail.com>

I don't want to make the user select a value, I want that he can write whatever is needed, like a description field, is there a way to configure a FreeText like this?

�

Thanks

2011/8/17 Roy Kaldung <roy@kaldung.com>

On 8/17/11 5:02 PM, Wagner wrote:
> Hello,
>
> is there a way to use a FreeText to a field like a text area where the
> user be free to type whatever he wants?

Hi,

choose an unused TicketFreeText Field and configure it properly:
Admin -> SysConfig -> Ticket -> Core::TicketFreeText

then make it visible for the customer:
Admin -> SysConfig -> Ticket -> Frontend::Customer::TicketViewNew

hth,
Roy

--
Roy Kaldung
e-mail: roy@kaldung.com
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