dear Masood,i had same problem in OTRS 3.0.5 and i have solved the same editing the Encode.pm in OTRS/kernal/system .just hash the# set binmode# binmode( $Row, ':utf8' );Hope this will solve your problem .RegardsVijay DahiyaOn Mon, Feb 21, 2011 at 5:30 PM, <otrs-request@otrs.org> wrote:
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Today's Topics:
1. To change logo in agent interface (ravi shanker)
2. Re: To change logo in agent interface (Robert Poreba)
3. Re: Problem with attach file in otrs 2.4.9 (masood ramezani)
4. Re: PDF Printing Images (Stuart Hall)
----------------------------------------------------------------------
Message: 1
Date: Sun, 20 Feb 2011 17:50:23 +0530 (IST)
From: ravi shanker <rshanker_ch@yahoo.com>
Subject: [otrs] To change logo in agent interface
To: "otrs@otrs.org" <otrs@otrs.org>
Message-ID: <151239.83208.qm@web94709.mail.in2.yahoo.com>
Content-Type: text/plain; charset="utf-8"
Hi,
I'm using otrs 3.0 and would like to know whether we can change "OTRS" logo @ right side corner of agent interface.i couldn't get otrs image in images folder.
Also i tried changing productname in config and it only changed logos at browser header,login etc but not OTRS logo @ rightside corner of every page.
If somebody have tried this,please let me know
Regards
Ravi Shankar
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Message: 2
Date: Sun, 20 Feb 2011 13:13:20 -0000
From: Robert Poreba <poreba.robert@googlemail.com>
Subject: Re: [otrs] To change logo in agent interface
To: "'ravi shanker'" <rshanker_ch@yahoo.com>, "'User questions and
discussions about OTRS.'" <otrs@otrs.org>
Message-ID: <005501cbd0ff$f378cfd0$da6a6f70$@gmail.com>
Content-Type: text/plain; charset="utf-8"
Hi Ravi,
I think you need to change this is SysConfig:
Frontend::Agent AgentLogo
--
Regards,
Robert
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of ravi shanker
Sent: 20 February 2011 12:20
To: otrs@otrs.org
Subject: [otrs] To change logo in agent interface
Hi,
I'm using otrs 3.0 and would like to know whether we can change "OTRS" logo @ right side corner of agent interface.i couldn't get otrs image in images folder.
Also i tried changing productname in config and it only changed logos at browser header,login etc but not OTRS logo @ rightside corner of every page.
If somebody have tried this,please let me know
Regards
Ravi Shankar
-------------- next part --------------
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Message: 3
Date: Sun, 20 Feb 2011 17:20:59 +0330
From: masood ramezani <masoud.ramezani@gmail.com>
Subject: Re: [otrs] Problem with attach file in otrs 2.4.9
To: "User questions and discussions about OTRS." <otrs@otrs.org>
Message-ID:
<AANLkTi=aczpr08d+_NxxNi2+iJV+fbemhKu62wv2W5=b@mail.gmail.com>
Content-Type: text/plain; charset="utf-8"-------------- next part --------------
Dear Nils,
there isn't any error on my log file.
Cheers, Masoud
On Mon, Feb 14, 2011 at 15:39, Nils Leideck <nils.leideck@leidex.net> wrote:
> Dear Masood,
>
> are there any error messages in the log files?
>
> On 14.02.2011, at 09:23, masood ramezani wrote:
>
> I have OTRS 2.4.9 and my charset is UTF-8. I should say that this problem
> is not occur for text files.
>
>
> ?
> Nils Leideck
> Senior Consultant
>
> http://webint.cryptonode.de / a Fractal project
>
>
> ---------------------------------------------------------------------
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> Archive: http://lists.otrs.org/pipermail/otrs
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Message: 4
Date: Sun, 20 Feb 2011 19:40:04 +0000
From: Stuart Hall <stuart@daern.org>
Subject: Re: [otrs] PDF Printing Images
To: "User questions and discussions about OTRS." <otrs@otrs.org>
Message-ID:
<AANLkTikrJ8ZLfU4Du=EGrLR6u6ny8au9y8b-7a7r4_xB@mail.gmail.com>
Content-Type: text/plain; charset=ISO-8859-1
On Fri, Feb 18, 2011 at 12:31 PM, Nils Leideck <nils.leideck@leidex.net> wrote:
> Dear Stuart,
>
> On 18.02.2011, at 13:00, Stuart Hall wrote:
>
>> I notice that printing to PDF from FAQ doesn't render inline images.
>> Is there a way to make this work?
>
> Not yet, sorry :-(
Oh well, 3.1 perhaps... ;-)
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