
On 07/28/2010 12:36 PM, Torsten Thau wrote:
Hi,
I've tried to search Customer in Owner field. Everything seems to be ok, but when I click select button to add customer to Config Item nothing happen (Owner field became cleared). Is it a bug?
There's no bug. It is most likely related to a wrong/incomplete customer user backend configuration. If I remember right you should take care, that the CustomerKey (e.g. 'uid') for the customer user backend is also configured as CustomerUserSearchField.
regards, Torsten Thau
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NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ What I've got in config.pm
# customer uniq id CustomerKey => 'login', # customer # CustomerID => 'customer_id', CustomerValid => 'valid_id', CustomerUserListFields => [ 'first_name', 'last_name', 'email' ], CustomerUserListFields => ['login', 'first_name', 'last_name', 'customer_id', 'email'], Everything seems to be ok, but doesn't work :) By the way what is CustomerUserListFields? -- Мой Круг - Егор Циленко http://bg8s.moikrug.ru/?from=userlinkЕгор Циленко http://bg8s.moikrug.ru/?from=userlink