Dear Fevin, this is unfortunately a hard coded option. You need to modify your templates following this guide: http://doc.otrs.org/3.0/en/html/c2586.html — Nils Leideck Senior Consultant http://webint.cryptonode.de / a Fractal project On 12.01.2011, at 18:28, fevin Kagen wrote:
Hi- I've just upgraded to 3.0.4 and everything looks great. I do have one change I would like to make that I can't seem to figure out. When I am in the "QueueView (Small), the subject line is limited to 30 characters followed by [...]. I would like to increase the default value of 30. Does anyone know where I can do this?
Thanks! fevin --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs