[otrs] html is being stripped out

I am having trouble finding the code thats responsible for this. i've got otrs sending & receiving html, but if i compose an answer; where it embeds the original mail (ie. under the 'foo bar wrote:' section) it strips all of the html code out before letting me write my answer (oh and it leaves any stylesheeting that was in the html there, just to be really obnoxious). autohtml2text is off & i've been inside the code for ages now, doing a blanket code change is too much, if i could just modify the specific sesction that would be peachy. anyone had any luck with similar tweaks? thanks