5 Nov
2004
5 Nov
'04
1:11 p.m.
Volker.Lipper@de.mecglobal.com wrote:
Hi alone,
i think this depends on the version of OTRS you are using. In 1.3+ there are bulk actions implemented but i didnt take a closer look at it. else a generic agent job may be helpfull.
just 2 ct.
Li
Hi Li, Ok, can you explain a "generic job" a bit? Thanks! Mark