Filter to: "Monitoring::Alerts" Robin Bowes schrieb:
Hi,
I'm trying to setup some postmaster filters, but they don't seem to be working.
I'm retrieving mail from an IMAP box using PostMasterMailbox.pl.
I've created a rule named "Alerts" which is:
Match: To = EMAILADDRESS:alerts@example.com
Set: X-OTRS-Queue -> Alerts
However, I'm not seeing any messages getting delivered to the "Alerts" queue.
"Alerts" is a Sub-Queue of "Monitoring" - does that make any difference to how I specify the queue name in the filter? i.e. do I have to specifiy the parent queue too, e.g. Monitoring:Alerts, or similar?
Any other ideas why this is not working?
Thanks,
R.
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/