Re: [otrs] SMTPS and Google Apps (smtp.gmail.com)

6 Jan 2011

      Is there an estimated release date for 3.0.5?

Is there a page where these dates are shared?

Hugh

On 1/6/11, Michiel Beijen  wrote:
...
Bumping an old thread:
Apparently Google switched to requiring TLS?
You can use TLS with OTRS although it's a bit broken in < 3.0.5 (which is
not out yet).
Instructions on updating are here: http://bugs.otrs.org/show_bug.cgi?id=6354
for users who prefer to use old software (i.e. OTRS 2.4.x) you can install
this package:
http://users.otrs.com/~mb/SMTPTLS-1.0.2.opmhttp://users.otrs.com/%7Emb/SMTPTLS-1.0.2.opm
Then simply go to Admin > SysConfig > Framework > Core::Sendmail
select SMTPTLS as 'SendmailModule'
host: smtp.gmail.com
port: 587
authuser: yourname@gmail.com
authpassword: yoursecret
and it works for me...
I've updated the FAQ page accordingly.
--
Mike
On Mon, Apr 12, 2010 at 1:45 PM, Rodney McDuff  wrote:
...
...
From
http://mail.google.com/support/bin/answer.py?answer=78799http://mail.google.com/support/bin/answer.py?answer=78799
*Incoming Mail (IMAP) Server - requires SSL:* imap.gmail.com
*Use SSL*: Yes
*Port*: 993  *Outgoing Mail (SMTP) Server - requires TLS:*
smtp.gmail.com(use authentication)
*Use Authentication*: Yes
*Use STARTTLS*: Yes (some clients call this SSL)
*Port*: 465 or 587  *Account Name: * your full email address (including @
gmail.com) Google Apps users, please enter username@your_domain.com
*Email
Address: * your full Gmail email address (username@gmail.com) Google Apps
users, please enter username@your_domain.com  *Password: * your Gmail
password
May be you need to use Net::SMTP::TLS
http://search.cpan.org/~awestholm/Net-SMTP-TLS-0.12/http://search.cpan.org/%7Eawestholm/Net-SMTP-TLS-0.12/so
you can do a STARTTLS. Ie start with a clear text protocol and then
upgrade to a TLS encrypted protocol.
Kenneth Thorman wrote:
Hi Renée
I changed the script to the following (this is my small test script not
the
actual OTRS installation)
print "$@\n";
if (not $smtp = Net::SMTP::SSL->new('smtp.gmail.com',
                                     Port => 465,
                                     Debug => 1)) {
print "$@\n";
   die "Could not connect to mail server\n";
}
The output is
root@XXXXXXXXXX ~ #./perl_test_email_gmail.pl
Net::SMTP::SSL: Bad service ''
Could not connect to mail server
Regards
Kenneth Thorman
On Mon, Apr 12, 2010 at 12:32 PM, Renée Bäcker <
mailinglisten@renee-baecker.de> wrote:
...
Kenneth Thorman schrieb:
my $smtp;
...
if (not $smtp = Net::SMTP::SSL->new('smtp.gmail.com',
                                    Port => 465,
                                    Debug => 1)) {
  die "Could not connect to mail server\n";
}
Can you print the value of $@?
my $smtp;
if (not $smtp = Net::SMTP::SSL->new('smtp.gmail.com',
                                   Port => 465,
                                   Debug => 1)) {
 die "Could not connect to mail server -> $@\n";
}
- Renée
--
Perl-Magazin: http://perl-magazin.de
Perl-Nachrichten: http://perl-nachrichten.de
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--
Dr. Rodney G. McDuff                 |Ex ignorantia ad sapientiam
Manager, Strategic Technologies Group|    Ex luce ad tenebras
Information Technology Services      |
The University of Queensland         |
EMAIL: mcduff@its.uq.edu.au          |
TELEPHONE: +61 7 3365 8220           |
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Re: [otrs] SMTPS and Google Apps (smtp.gmail.com)

Hugh Kelley