Hello
We had been using OTRS 1.3.2 for a long time and decided to go to 2.2. I
installed it on another Linux machine, went through the config, set up a
few users, queues and answers like our 1.3.2 setup. When I open the sample
ticket that comes with a fresh OTRS install and try to respond via email,
I get the following:
-----------------------
Software error:
Unrecognised line: OTRS Feedback at
../..//Kernel/Modules/AgentTicketCompose.pm line 587
For help, please send mail to the webmaster (webadmin@orgear.com), giving
this error message and the time and date of the error.
------------------------
I get a similar error when just trying to create a new email ticket:
--------------------------
Software error:
Unrecognised line: otrs@orgear.com at
../..//Kernel/Output/HTML/ArticleComposeSign.pm line 54
For help, please send mail to the webmaster (webadmin@orgear.com), giving
this error message and the time and date of the error.
----------------------------
Where could the trouble be?
-- Eric
