Good day, we are install OTR into windows 2003 Server and Active Directory Server. It's all ok but i can't authenticate my user with AD. I think that we can't syncronize to DB and AD. I've use every guide present in internet but he doesn't work Here my configuration : Please help me :-) # (take care that Net::LDAP is installed!) $Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP'; $Self->{'AuthModule::LDAP::Host'} = 'host'; $Self->{'AuthModule::LDAP::BaseDN'} ='dc=it,dc=a,dc=net'; $Self->{'AuthModule::LDAP::UID'} = 'sAMAccountName'; #$Self->{'AuthModule::LDAP::GroupDN'} = 'ou=IT-ITALY,ou=IT-USERS,dc=it,dc=m,dc=net'; $Self->{'AuthModule::LDAP::SearchUserDN'} = 'cn=synchd,cn=Users,dc=it,dc=m,dc=net '; $Self->{'AuthModule::LDAP::SearchUserPw'} = ''; # UserSyncLDAPMap # (map if agent should create/synced from LDAP to DB after login) $Self->{UserSyncLDAPMap} = { # DB -> LDAP UserFirstname => 'givenName', UserLastname => 'sn', }; # UserSyncLDAPGroups # (If "LDAP" was selected for AuthModule, you can specify initial # user groups for first login.) $Self->{UserSyncLDAPGroups} = [ 'admin', ]; # Net::LDAP new params (if needed - for more info see perldoc Net::LDAP) # $Self->{'AuthModule::LDAP::Params'} = { # port => 389, # timeout => 120, # async => 0, # version => 3, #};