20 Mar
2008
20 Mar
'08
10:46 a.m.
Good morning to everybody, I have decided to use the OTRS-Framework for my Server. I have tested OTRS local on my pc with localhost apache. There were no problems. Now I want to run OTRS under a virtual server with apache, mod_perl etc. But everytime I call `http://www.domain.de/otrs/index.pl` I only get the message "Server error 500". Sometimes I can download the *.pl file with the servermessage as content. I have looked into the index.pl and found that the error occures when `use Kernel::System:Web:InterfaceAgent()` is called. Is this a permission-problem of my filesystem or could it be the virtual machine self? Please Help me with my problem. Best regards Marco Rudzuck