RE: [otrs] index.pl errors?

Let me guess, you use mod_perl? If yes, restart the webserver. And it works. Reason: mod_perl is reading the source code on startup (improved performance). If not, send us your httpd.conf. Martin

well i restarted apache and still didnt work. here is the virtual host section from httpd.conf... ServerAdmin webmaster@domain.com DocumentRoot /home/cert/public_html BytesLog domlogs/domain.com-bytes_log User cert Group cert ServerName www.domain.com ServerAlias www.domain.com *.www.domain.com CustomLog domlogs/domain.com combined ScriptAlias /cgi-bin/ /home/cert/public_html/cgi-bin/ ScriptAlias /otrs/ /home/cert/OpenTRS/bin/cgi-bin/ </VirtualHost>