I think that this is more of an html/javascript question But we've had the same issue.
Take a look at the following URL:

http://www.mattkruse.com/javascript/dynamicoptionlist

When incorporating the javascript into your dtl files, the function definitions need to go
before you build the dynamic selection list (obviously) and the initialization call must
come after the selection list is defined.

The time consuming part is to get everything into tables in the database and process
it appropriately so that the list is truly dynamic. Well not even that, just kind of boring.

I hope this gets you started!

Michael Witkowski

Strange, PJ (Philippa) wrote:

Message
Hi

Is it possible and can someone tell me how I do the following?

I need a sub category in each queue which can take the form of a drop down list, dynamically constructed depending on the queue. All this sub category is used for really is reporting and I tried initially creating sub-queues but this proved unfeasable.

Has anyone else done anything like this?? or could someone send me the perl needed to implement?? I assume I need to add an extra field in the database but that won't be a problem.

Thanks ever so much, in advance

Philippa Strange
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/