
Yes i have deleted the unused tickets directly from SQL.
Is this is a problem, please help me in fixing up the problem.
Thanks,
Ruzwan
On Tue, Oct 12, 2010 at 4:02 PM,
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Today's Topics:
1. stadistic problem (values in zero) (DM_Julio Angulo) 2. errror in CGI 10 OTRS SYSTEM LOG (Ruzwan Abdul) 3. Re: errror in CGI 10 OTRS SYSTEM LOG (Leonardo Certuche) 4. Help in Escalation properties of a queue (Silver springs) 5. Re: errror in CGI 10 OTRS SYSTEM LOG (Nils Leideck - ITSM)
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Message: 1 Date: Mon, 11 Oct 2010 09:54:02 -0500 From: "DM_Julio Angulo"
Subject: [otrs] stadistic problem (values in zero) To: "User questions and discussions about OTRS." Message-ID: <0160518E5338C846B9E673C6A70D47050139162B@serv-zorexch3.infocorp.local>
Content-Type: text/plain; charset="us-ascii"
Hi, i have problems with the statistics (10042, 10043, 10044, 10045, 10046, 10047 and 10048) that do not show me time value only values zero, there is a way to correct this, if someone had the same problem, thanks.
Julio Cesar Angulo Quiroz
Telf.: 997066155