Hello all,

 

I can’t seem to find where I can tell the Customer::Frontend module to send an email to the address associated with the selected queue.  Right now if a customer logs in they create a queue which does go to the queue and it then sends a confirmation email to the customer.  I want it to also send an email to my internal help desk so they know a client has submitted a ticket without having to go in and check.  

 

Thanks,

 

Lee Connell

Field Service Technician

 

15 Main St. Suite 10

Littleton, NH 03561

603-444-3937