-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi there,
I was playing just for doing some test with timeaccounting package, after that, I have created some action and associated to an account (mine, the lonely admin). Now I'm locked to a page named OTRS::TimeAccounting::Edit with a list of missed data in dates (an entire page of that).
Also closing browser and login again this is the only page that I'm addressed to, there aren't any menu too...
Does anyone has any idea on what I can do to go out from there ?
As some other admin-user - check the time-accounting-user-configuration. Since when the problematic account is valid? The default value is sometime in 2007. In correspondance with SysConfig-Key TimeAccounting::MaxIntervalOfIncompleteDays and PreApplicationModule###AgentTimeAccounting users can be forced to enter their time sheets. Solutions: => set a proper begin date => set a useful TimeAccounting::MaxIntervalOfIncompleteDays => de-/activate PreApplicationModule###AgentTimeAccounting It seems as you are in this situation :-) regards, Torsten Thau - -- Torsten Thau, Dipl. Inform. c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 personal pgp-key: 0x93E0A174 fax: +49 371 5347 625 http://www.cape-it.de -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.6 (GNU/Linux) iD8DBQFI9xlMvXo8m5PgoXQRAkkVAKCMjzpb6yvKOgoy2hMzc4K4fuk9uQCeMBPb +L5o+qK+raWsz4YlynVXWyw= =tcLv -----END PGP SIGNATURE-----