Have anyone changed the default login screen for the customer section of OTRS? We need to use Apache's HTTP AUTH, and just pass on the authenticated username from the header... It is really only needed for the customer login screen. We will be using NTLM authentication, so only the username is available in the header. I guess we could also use cookies if the lifetime was long enough (30 days). From a search on the mailing list I understand that the max lifetime is 24 hours, is that still so on 1.1.3? Regards, Thomas Nilsen Svg Support Tel: +47 51 81 01 30 - Mob: +47 916 98 229 DISCLAIMER: This message contains information that may be privileged or confidential and is the property of the Roxar Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorised to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message.