Delshawn Colcloughly wrote:
Hello: I am using LDAP for the customer queue. I can successfully search for a customer, and create a phone call /new ticket. Once it is created, I then open the ticket, and zoom. The customerID is not being displayed (its set to 'mail' in the
You have to make sure that there is a valid email address in the 'mail' field for each customer in your ldap database.
config.pm file) and at the same time in the 'admin-area' there are no customers inside the 'customer user management' section ........can you please give me some insight on the problem also i get this error when i try to add user from the customer management section:
This is the correct behavior. You are using LDAP for your data store instead of the local database. The program cannot add or modify information in LDAP. It only reads it.