19 Oct
2009
19 Oct
'09
11:42 a.m.
Hi Ilya,
I assigned autoreplies to all ques possible (default replies for each,
and later tried with my own replies), and I turned on notifications
for all users but still nothing.
rgds,
Dejan
2009/10/19 Ilya Kornev
Hi, Dejan.
Make sure you assigned autoreplies to the queues [ Auto Responses <-> Queue ]in the Admin area. As for notifications, check Users, notifications might be turned off for some (or all) of them.
Best regards, Ilya Kornev