Hi,

I need to perform a mass reset of all customer passwords, for security reasons (hundreds of accounts).

Is there a shell script I can call to reset the password for each customer account? Can it be done directly from the database, without using Perl / OTRS framework?

Thanks,

Bogdan

P.S:I thought this was the purpose of the otrs.SetPassword.pl script but it seems it only works for agent accounts.

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