This is not the case here. Thanks Afshar. Does anyone else have
any ideas?
From:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Afshar
Mohebbi
Sent: Monday, May 11, 2009 10:54 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Stats error
Hi Maurice,
I have seen such an error message when I was accessing a report by editing URL.
I used and ID that did not exist! Obviously this was my fault not OTRS.
Afshar Mohebbi
On Tue, May 12, 2009 at 2:59 AM, Maurice James <midnightsteel@msn.com> wrote:
Has anyone see these errors?
From: otrs-bounces@otrs.org
[mailto:otrs-bounces@otrs.org]
On Behalf Of Maurice James
Sent: Wednesday, May 06, 2009 7:47 PM
To: 'User questions and discussions about OTRS.'
Subject: [otrs] Stats error
I get these errors while during step 2 of trying to create a report
This was from the page
Can't use string ("0") as a HASH ref
while "strict refs" in use at ../..//Kernel/Modules/AgentStats.pm
line 1380.
This was from the system log
Wed May 6 09:03:12 2009 error OTRS-CGI-10 StatsGet: Can't get Stat!
Wed May 6 09:03:11 2009 error OTRS-CGI-10 StatsUpddate: Can't get stats,
perhaps you have an invalid stats id! (StatsID => 5)
Wed May 6 09:03:11 2009 error OTRS-CGI-10 StatsGet: Can't get Stat!
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