Actually got it working yesterday, It was missing a ',' after a }
Thanks anyway
2011/10/19 Juan Manuel Clavero Almirón
maybe you don’t retrieve enough information from AD to enable TicketMessage to work... ****
Have you tried to search for customers in the agent interface (customers tab)? does it work and show correct customer information?****
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*Juan Clavero Almirón***
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*De:* Wagner [mailto:wagnerspi@gmail.com] *Enviado el:* viernes, 14 de octubre de 2011 16:18 *Para:* User questions and discussions about OTRS. *Asunto:* [otrs] Problem after configuring AD authentication****
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Hello,
I've just configured AD authentication, and is working pretty well,
but when a customer logins and tries to create a ticket
it redirects to the page
http://ip/otrs/customer.pl?Action=CustomerTicketMessage
and the page stays blank
does anyone knows what could it be?
thanks****
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