Re: [otrs] Including free text fields in dashboard view?

Hi, On 12.02.2010, at 20:04, Jefferson Davis wrote:

We would like to include selected free text fields in the dashboard view. Too many users are putting in highly detailed subjects like "Computer Help" *sigh*... Can someone point me in the right direction as to where this could be configured? Is it even possible?

instead I would recommend to jst change the Ticket titel. This is be default enable for the "Free Fields" action in the TicketZoom View. Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project CU @ CeBIT 2010 in Hannover, Germany and get to know more about OTRS at booth no. C37 in hall 2 from March 2-6, 2010!