On Thu, 2005-11-10 at 16:46 +0000, Braun Brelin wrote:
hello all,
I've been trying to upgrade to OTRS 2.0.3 from OTRS 1 without any success. Basically I have the following scenario:
1. I have a system running SuSE Linux 9.3. 2. I installed OTRS 2.0.3 3. I tarred and gzip'ed the OTRS 1.0 DB from the OTRS 1.0 machine
4. I copied the tarball to my system and untarred it into /var/lib/mysql/otrs
5. I ran the upgrade instructions from OTRS as specified in:
http://cvs.otrs.org/viewcvs.cgi/otrs/UPGRADING?rev=1.16&content-type=text/vn...
including running the DBUpdate-to-2.0.mysql.sql script
What about the updates from 1.0 -> 1.1, 1.1 -> 1.2 and 1.2 -> 1.3? Did you do those as well? I've recently been through the process of upgrading from 1.1 to 2.0.3, performing all those updates, and have not encountered any problems. Jim