29 Jul
2009
29 Jul
'09
4:53 p.m.
Did you put the new files of 2.4.2 in the 2.3.4 directory?
Yes, that's what you told me to do, no? What I actually did was create another symlink from /opt/otrs-2.4.2 to /opt/otrs-2.3.4, because the tarball has the directory name "otrs-2.4.2" built into it. So I copied the tarball to /opt, cd'd to there, made the symlink, then untarred the tarball. Since the symlink was in place, all the files went into 2.3.4 directory (I verified this)
- Are you the otrs user?
Yes, which is what I am supposed to be, right?
It seems you don't have permission on the shared memory used for the log file.
Where is that? -- “Don't eat anything you've ever seen advertised on TV” - Michael Pollan, author of "In Defense of Food"