In the zoom view im wondering if I can remove where
it shows that the system sent a reply back to
follow-ups or new tickets back to the customer.
Is there away to not show what the system does at all
in the zoom view? I tried searching the
archives and in the system config and couldn’t find anything.
Also is there away to remove all the other languages of notifications in
Notification Management. For example, I only need it to show the
en::add::your::notification::here. I don’t need the others…
if I can’t remove them no biggie but if I can that would be awesome.
Jonathan
Larsen
Mountain
West Heart Center
IT
Dept
801.270.4108