Hi David,

Apart from installing Apache::DBI you would also need to call it after mod_perl startup and before the activation of the DBI modules - edit scripts/apache2-perl-startup.pl



use Apache::DBI ();

Apache::DBI->connect_on_init('DBI:mysql:connectionstring....');
  

See also http://search.cpan.org/~abh/Apache-DBI/DBI.pm

Regards,
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl

On Sun, Aug 16, 2009 at 18:33, David Holder <david.holder@gmail.com> wrote:

Hi Everyone

I've got OTRS installed onto a Fedora Core 11 box and would like to resolve these performance issues:

Check	Comment	State
Check if the system use Apache::DBI.	Apache::DBI should be used to get a better performance (pre establish database connections).	Critical
Check if the system use Apache::Reload/Apache2::Reload.	You should use Apache::Reload or Apache2::Reload to increase your performance.	Critical
Check used mod_perl version.	You should use mod_perl to increase your performance.	Critical

I have ensured that mod_perl / apache2::reload / apache::DBI is also installed. I know for apache::DBI requires modification of the config.pm file. But with the windows version of OTRS the apache2::Reload and mod_perl were turned on by default.

Excuse my Linux n00bness, would really appreciate some help with getting these issues resolved.

Thanks.

David

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