It would be much simpler to perform this operation via SQL directly on
OTRS's database
On Fri, Sep 6, 2013 at 4:33 PM, Stanford, Philip N.
Hi,****
Does anyone have a script for adding Customer users to groups?****
We have a large number of customers and want to add sub-sets of these to a number of groups.****
I’ve tried modifying the script otrs.AddUser2Group.pl (which adds Agents to groups) without success – probably not surprisingly since I have only a limited acquaintance with PERL and the OTRS programming model.****
All I’m after is something that works in a similar manner to the supplied script below, and will add a single customer to a group, with permissions: ****
** **
# ./otrs.AddUser2Group.pl ****
Usage: ./otrs.AddUser2Group.pl -g groupname -u username -p ro|rw****
** **
Suggestions very welcome.****
Phil****
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