Hi there,

I am now confident about themes but here I have a problem

I want to personalize the search

So I modify the agentticketsearch dtl files

Like other screens you can put in comment the general code about freetext and then select the ones you like:

General code:

<tr>

<td width="50%" class="contentkey">$Data{"TicketFreeKeyField"}</td>

<td width="50%" class="contentvalue">$Data{"TicketFreeTextField"}</td>

</tr>

Additional code you can place:

#

# <tr>

# <td class="contentbody">$Data{"TicketFreeKeyField1"}</td>

# <td class="contentbody">$Data{"TicketFreeTextField1"}</td>

# </tr>

#

You have to remove the # and for that part (and put in # the general code) and then it normally works (for all other screens it is ok)

But here it does not work, the only place where you can select freetext is via the sysconfig menu (admin) but then it is not about theme, it becomes a general setting.

Am I doing something wrong or is it yet not possible to customize the search function via themes, or is it a bug?

Thanks for your help

PS: additional question: how do you clean the data base of freetext because in the search functions I can see everything I have tested for freetext1 but I want to propose/display only the last occurrence …

Philippe Martignier

Communications Division

Customer Service Section

Email : Philippe.Martignier@wipo.int

Phone : 00 41 022 338 72 36

Building : GB II

Office : 0,3