I have otrs set up on OS X and it appears to be working from the web interface except that I cannot get any tickets to show up.
When I run the test where I cat a message into PostMaster.pl I get a response as follows but all queues still show zero items. The ticketID number increments each time I run the test.
Is there something else needed to get the tickets to show up in otrs web pages ? Any suggestions or debugging ideas welcome.
--
Glenn
bash-2.05a$ cat doc/test-email-2.box | /opt/otrs/bin/PostMaster.pl
New Ticket created!
TicketNumber: 2003031510000059
TicketID: 6
Priority: normal
State: new
CustomerID: darthvader@otrs.org
From: System Tester II