hi, i´m having troubles installing the opennms plugin in otrs.
my otrs version es 2.4.4 with itsm 1.3.1
i tried this using all package manager options.
from local files and from online repo. allways got the same error.
i installed the opennms 1.1.0 plugin downloaded from sf.net, and i all is ok. but when i try to upgrade to opennms 1.1.1 show me the same error as before install 1.1.0 from online repo.
this is the error.
Error: Sorry, can't install package, because module SOAP::Lite v0.1 is required and not[..]
ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time: Sat Sep 12 17:45:49 2009
Message: Sorry, can't install package, because module SOAP::Lite v0.1 is required and not installed!
Traceback (20293):
Module: Kernel::System::Package::_CheckModuleRequired (v1.106) Line: 2012
Module: Kernel::System::Package::PackageUpgrade (v1.106) Line: 584
Module: Kernel::Modules::AdminPackageManager::_UpgradeHandling (v1.81) Line: 1476
Module: Kernel::Modules::AdminPackageManager::Run (v1.81) Line: 689
Module: Kernel::System::Web::InterfaceAgent::Run (v1.43) Line: 819
Module: ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 48
Module: (eval) (v1.88) Line: 204
Module: ModPerl::RegistryCooker::run (v1.88) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.88) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31
the most strange is that i have install the SOAP:Lite and SOAP::DateTime modules . i cheched the system using otrs.CheckModules script but it's seem that all is ok. but OTRS show me ahead error. i restart remove the modules and installed again but it don't work. Any clues?
o CGI............................ok (v3.47)
o Date::Pcalc....................ok (v1.2)
o Date::Format...................ok (v2.22)
o DBI............................ok (v1.607)
o DBD::mysql.....................ok (v4.008)
o Digest::MD5....................ok (v2.36_01)
o Crypt::PasswdMD5...............ok (v1.3)
o LWP::UserAgent.................ok (v5.819)
o Encode::HanExtra...............ok (v0.23)
o IO::Scalar.....................ok (v2.110)
o IO::Wrap.......................ok (v2.110)
o MIME::Base64...................ok (v3.07_01)
o Mail::Internet.................ok (v2.04)
o MIME::Tools....................ok (v5.427)
o Net::DNS.......................ok (v0.63)
o Net::POP3......................ok (v2.29)
o Mail::POP3Client...............ok (v2.18 )
o IO::Socket::SSL.............ok (v1.18)
o Net::IMAP::Simple..............ok (v1.17)
o Net::IMAP::Simple::SSL......ok (v1.3)
o Net::SMTP......................ok (v2.31)
o Authen::SASL................ok (v2.12)
o Net::SMTP::SSL..............ok (v1.01)
o Net::LDAP......................ok (v0.39)
o GD.............................ok (v2.39)
o GD::Text....................ok (v0.86)
o GD::Graph...................ok (v1.44)
o GD::Graph::lines............ok (v1.15)
o GD::Text::Align.............ok (v1.18)
o PDF::API2......................failed!!! Version 0.72.003 not supported! This version is broken and not useable, please upgrade to a higher version!
o SOAP::Lite.....................ok (v0.710.08)
o XML::Parser....................ok (v2.36)
Aquiles Cohen.-
Homepage : http://aqcohen.blogspot.com