RE: [otrs] Interesting permissions problem on Redhat 9

but each time i tried to install after i forgot to create the user "otrs", it writes a lot of incredible messages ... Did you forget it too ?

I used the RPM installation, which created the otrs user automatically. I'll try a manual installation on another RH9 server and see how that goes. Thanks, Avi --- Web Infrastructure Manager National Office for the Information Economy Phone : 02 6271 1120 Mobile: 0412 229 687