Hi, STOP! :D On 25.08.2009, at 11:50, MMoj@timocom.com wrote:
Copy the 'Standard' theme into another folder. Make your changes to the CustomerHeader.dtl, CustomerSmallHeader.dtl, and so on ... and create a new theme in your mysql database. Then you can choose the theme as 'Standard' in your OTRS configuration.
Never copy all the files. Please just the ones that need to be modified ;)
To paste it into your database just login in to your mysql server and then do the following.
use otrs; INSERT INTO theme; (id, theme, valid_id, create_time, create_by, change_time, change_by) VALUES (3, 'Theme Name', 1, current_timestamp, 1, current_timestamp, 1);
As for the rest, is OK :D Just make sure the name in the DB matches the one on the FS, and the theme must then be selected by the user/ customer or set to be the default. -- Shawn Beasley Senior Support Engineer ((otrs)) :: OTRS AG :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003 240 97505 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstand: André Mindermann (Vorsitzender), Martin Edenhofer NEU! ENTERPRISE SUBSCRIPTION - JETZT informieren und buchen! http://www.otrs.com/de/support/enterprise-subscription/