Didn't knew this software, but seems to be interresting. I'll probably test it soon. But I don't think you'll find any help here. Maybe on OTRS-Manager web site. Just a quick idea: Edit file /etc/mysql/my.cnf and comment the line : #bind-address = 127.0.0.1 Restart mysql : # /etc/nit.d/mysql stop # /etc/nit.d/mysql start Allow external connections : # mysql -p mysql> use mysql ; mysql> GRANT ALL PRIVILEGES ON *.* TO 'user'@'hostname' IDENTIFIED BY 'password' WITH GRANT OPTION; Replacing 'hostname' with '%', you allow the user to connect from every host. Reference : http://dev.mysql.com/doc/refman/5.0/en/adding-users.html Regards, Regis -----Message d'origine----- De : otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] De la part de djtzar Envoyé : mardi 27 mai 2008 17:44 À : otrs@otrs.org Objet : [otrs] OTRS-Manager Hi All , has anyone used OTRS-Manager http://otrs-manager.sourceforge.net/index.php?page=homepage_en ?? Trying to update my otrs db settings but it does not save the settings? Any help would be appreciated. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/