Hi Michiel,
My database is using UTF8, all checks of Support, client connection, use of database collation and indicate that I'm using UTF8. In my version of MySQL is 5.0.67.


Regards,
 
Date: Thu, 13 Aug 2009 20:07:57 +0200
From: michiel@beefreeit.nl
To: otrs@otrs.org
Subject: Re: [otrs] Using UTF8 by default

Hi rodrigo,
What is the character set of your database?
Have you installed the support module? If so, what does Admin > SupportModule say?
Regards,
--
Michiel Beijen
Software Consultant
+31 6 457 42 418
Bee Free IT + http://beefreeit.nl
On Aug 13, 2009 7:51 PM, "Rodrigo Correa" <rod_luiz@hotmail.com> wrote:

Good afternoon,

I have a problem with the configuration of my Default Charset, I have to use the default UTF8 - I am in Brazil.

My browser of transmission, the OTRS database collection and the browser is configured to use the default UTF8, but still special characters (Ç, Í, Á, É, À, Ô, ...) are not identified.

OBS.: My mail server, this also using UTF8.

What may be happening? Do you have any tips?

Thanks,
 

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