Ray, the options are numerous, but this is the product I use as an "on-box" POP server for OTRS,

 http://www.hmailserver.com/.

We don't have POP or IMAP mailboxes in our environment so I needed a solid but simple mail server to receive the tickets messages.  This fit the bill.

I've also tinkered with its event model a bit so that a delivered message event triggers an OTRS fetch.  The timing isn't quite right for that, but it give you some idea of the flexibility of hMailserver (and of course, OTRS).

Hugh


On Tue, Aug 24, 2010 at 11:28 AM, Ray Padilla <ray.padilla@paquinhealthcare.com> wrote:

Hello all,

 

How do I configure email send and receive on the OTRS system running on a windows PC?

 

Ray Padilla

Director of Information Technology

ray.padilla@paquinhealthcare.com

407-566-1010, ext 223

Paquin Healthcare Companies

1142 Celebration Blvd

Celebration, Florida 34747

 

Confidentiality Notice: This e-mail message, including any attachments, from The Paquin Healthcare Companies, Inc. (and its affiliates / subsidiaries) contains information which is CONFIDENTIAL AND/OR LEGALLY PRIVILEGED. The information is intended only for the use of the individual named above and may not be disseminated to any other party without Paquin Healthcare Companies, Inc.'s written permission. If you are not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, disclosure, distribution, copying or taking of any action in reliance on the contents of this e-mailed information is strictly prohibited.  If you have received this e-mail in error, please notify us immediately by telephone at 407-566-1010 or notify us by e-mail at security@PaquinHealthcare.com to arrange for the return of these documents to us without cost to you.

 

 

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Retail Healthcare Revolution by Tony Paquin

Now available at Amazon.com!

 


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