6 Nov
2006
6 Nov
'06
7:58 a.m.
Hi James, FAQ is now a sperate Module. Use the Administation/Package manager to install it. To Access the FAW you need rw or ro rigths in the FAQ group. Greetings MW James Mohr wrote:
Hi All!
According to the OTRS homepage, it has a "FAQ-/Knowledge Database for Selfservice and Problem Management". However, I find no way of activating or accessing this. Any help would be appreaciated.
Regads,
Jim Mohr