Can we hide the list of services front end customer login and able to see all service's Agent login.
for example:
i have created 5 service's in that each service created sub-services.
here from customer login -- only they can mail services list i want to hide the sub-services's list.
can any one provide the solutions.
Hi Ramana,not the queues but the customers are mapped to services.Gruß
Jan Dreyer
Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Ramana Chary
Gesendet: Freitag, 22. Januar 2010 14:30
An: User questions and discussions about OTRS.
Betreff: [otrs] how to map the Queues with different serviceshow to map the Queues with different services
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