Hello, arround two years ago I had already asked this, but now it is more or less urgent. I run IBM eServer with a bunchof Apache VHosts and several customers. With OTRS it is not possibel, to run one VHost and have e.g. three differnt targets like "abuse", "support" and "info" like http://support.customer1.com/abuse/ /info/ /support/ http://support.customer2.com/abuse/ /info/ /support/ ... Also it is not possibel to have more then one customer on a server, because OTRS enforce to use ONE database instead one database per customer and target. Then I modified OTRS to support the two things above, but now I get the hell of mySQL performance and it crash all the time Does someone know a more suitable RequestTracker for this kind of usage? Also it should support PostgreSQL and use PHP5 or PHP6 The servers are IBM eServer x345 with Xeon DualCore 3GHz, 8 GByte memory and 6x 147 GByte U320/15k SCSI Drives (Raid-5 + Hotfix) Thanks, Greetings and nice Day/Evening Michelle Konzack -- ##################### Debian GNU/Linux Consultant ###################### Development of Intranet and Embedded Systems with Debian GNU/Linux itsystems@tdnet France EURL itsystems@tdnet UG (limited liability) Owner Michelle Konzack Owner Michelle Konzack Apt. 917 (homeoffice) 50, rue de Soultz Kinzigstraße 17 67100 Strasbourg/France 77694 Kehl/Germany Tel: +33-6-61925193 mobil Tel: +49-177-9351947 mobil Tel: +33-9-52705884 fix http://www.itsystems.tamay-dogan.net/ http://www.flexray4linux.org/ http://www.debian.tamay-dogan.net/ http://www.can4linux.org/ Jabber linux4michelle@jabber.ccc.de Linux-User #280138 with the Linux Counter, http://counter.li.org/