Is it not possible to change the OTRS system FQDN from inside the config? Every time I change it, it reverts back to the local host FQDN which is a private FQDN which I would prefer not to have exposed.

Thank you,

Jason Loven

Manager - Technical Services Department

Computer Associates, Inc.
36 Thurber Blvd, Smithfield RI 02917
Phone: (401)232-2600, Fax: (401)232-7778
Email: support@cainetserv.net

Web: http://www.cainetserv.com/