Hi Daniele. Have you tried to solve the need with a default search? That'd be the easiest I think. Greets, Daniel Project Manager CS/Service Development Jamba! GmbH E-Mail: daniel.obee@jamba.net -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Daniele Sent: Mittwoch, 21. November 2007 07:32 To: otrs@otrs.org Subject: [otrs] retrieve closed ticket Where or how can I find closed ticket in order to browse them (eventually, print them) each time I need them? Thank you in advance Daniele _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/