Dear community,
I have a sever problem with my otrs installation, due to a
reconfiguration of a server I had to move my otrs home dir from
/opt/otrs to /home/otrs/www/otrs. The apache config is correct, as I
get an OTRS error message once I call it up.
Error: Can't create /home/otrs/www/otrs/var/article/check_permissions_24358: Permission denied
Try: $OTRS_HOME/bin/SetPermissions.pl !!!
The problem is that executing
./SetPermissions.pl
/home/otrs/www/otrs otrs www-data www-data www-data only sets the
Owner to
OTRS all the rest stays
NoGroup whereby I
want it to be
www-data.
Thank You very much for your assitance!!!
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