On Jul 02, 2011 @ 03:24 pm, ionel.gardais@tech-advantage.com wrote:

Hi,

How to get stats about tickets that are or have been reopened ?

My boss would like to get the history of reopened tickets.
(Reopened as in "Closed successfully then opened again")

Thanks,
Ionel

--
Ionel GARDAIS
IT Team manager

Ticket History

On Jul 02, 2011 @ 03:24 pm, ionel.gardais@tech-advantage.com wrote:

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