Fra: otrs-bounces@otrs.org [otrs-bounces@otrs.org] på vegne af Renée Bäcker [mailinglisten@renee-baecker.de]
Sendt: 27. juli 2011 13:22
Til: otrs@otrs.org
Emne: Re: [otrs] MediaWiki access to user database

Hi Lars,

On 27.07.2011 12:30, Lars Jørgensen wrote:

Hi,

 

We would like to set up a MediaWiki portal for external customers. They are already registered in OTRS. Would it be possible for MediaWiki to authenticate against the OTRS customer database?

Theoretically, yes. You have to write an AuthPlugin (http://www.mediawiki.org/wiki/AuthPlugin). You have to ensure that MediaWiki has access to OTRS database. If MediaWiki has no access to OTRS database, you have to develop a small script on the OTRS machine that accepts username and password and checks if the user is a known OTRS user!

 

I realize this is not an OTRS question, but people here might have used/heard of this kind of setup before.

I haven't, but I answered nevertheless ;-)

 

 

Lars

- Renee

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