Re: [otrs] .procmailrc not executed in SUSE 9.3

Hi, On Mon, Aug 29, 2005 at 11:42:17AM +0200, Rainer Hasenzagl wrote:

As we moved to a new Hardware, we installed a fresh SUSE 9.3 Linux and OTRS 2.0.2 Tarball. Now we get the problem, that the .procmailrc is not exectued from User otrs. If I place a global procmail.rc file in /etc/, this file will be executed. Postfix is pipeing the mail to procmail --> I can see it in the mail log.

On the old hardware with SUSE 9.0 and OTRS 1.3.2 (SUSE RPM) it works fine.

So what can be wrong with the new SUSE or maybe procmail??

Maybe the permissions on .procmailrc are not correct ? bye Jerome Alet