No, sorry, I didn’t explain myself right.

As admin user, on Config, last column, System Trace. It’s a log.

It’s on /var/log/user.log too.

That should give you the answer to what is going on with emails (I hope so).

De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Marco Vannini
Enviado el: jueves, 22 de octubre de 2009 9:55
Para: User questions and discussions about OTRS.
Asunto: Re: [otrs] Can't connect to mail server

/opt/otrs/bin/otrs.checkModules.pl output ?

...

   o Mail::POP3Client...............ok (v2.18 )

      o IO::Socket::SSL.............ok (v1.23)

...

It say something like this ?

On Thu, Oct 22, 2009 at 9:51 AM, Altangerel <altangerel.g@mobicom.mn> wrote:

Marco Vannini wrote:

Did you try to manually telnet mail.xxx.com <http://mail.xxx.com> 995 from the otrs box ?

Yeah, I did it and connection established. You can see the result:

otrs# telnet mail.xxx.com 995
Trying xxx.xxx.xxx.xxx...
Connected to mail.xxx.com.
Escape character is '^]'.


Also, I can connect to mail server with 25 port and send email properly. But OTRS cannot send and receive email :(


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