Yes but the code for 2.4.4 has changed and I can't get the SQL statement in there.... I'm assuming it now has to go somewhere else?
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Peter Padberg Sent: 13 October 2009 13:16 To: User questions and discussions about OTRS. Subject: Re: [otrs] Number of duplicate tickets per customer
Please check: http://www.otrs-forum.de/viewtopic.php?f=20&t=3090&p=12847
Do you mean this?
Am Dienstag, den 13.10.2009, 12:47 +0100 schrieb Hiren Joshi:
Hello all,
I'm using 2.4.4, is there a way to see how many open tickets there are for any given customer? In our case a customer is just an email address nothing more.
Thanks,
Josh.
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