[otrs] OTRS Variables.

Is there a list, somewhere of all of the variables which can be used in responses (such as I thought I had seen one somewhere, but for the life of me I can't find it! -- Mark J. Nernberg Director of Technology Downtown Help Desk (412)478-6262 (cell) (412)232-0710 (fax) http://www.downtownhelpdesk.com