Re: [otrs] Any ideas here?

Jack Doyle schrieb:

Robert... thanks for the reply. No, the patch didn't work.

Please post the file revision of your GA, I'll get you a going one _with_ the Answered option.

What do you mean by "Post the call to the script in GenericAgent and eventually the script itself"?

What did you note in GenericAgent.pl to call your script, and: what are the contents of the script? hth, Robert Kehl