Hi Isaac,
On Fr, Okt 12 2007, Isaac Gonzalez wrote:
> I was contemplating migrating our current version and settings of OTRS
> to a linux box from windows(mysql db is not on the OTRS webserver).
> Depending on how hard this will be I think we would like to go that
> route, and then eventually upgrade to the latest and greatest version of
> OTRS.
I recommend the following procedure:
1.) install the latest OTRS on your Linux box
2.) copy the configuration files (Kernel/Config.pm and maybe
Kernel/Config/Files/ZZZA*.pm) from your old system to the new one
3.) update the database scheme with the appropriate
scripts/DBUpdate-to-xxx.yyy.sql script(s).
4.) If you use ArticleStorageFS, you might also want to take over the
contents of the directory var\article\.
Which OTRS version are you currently using?
cheers
Henning
--
Henning Oschwald
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